3.7/5.0
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Grand Bay Casino Overview

Website:https://www.casinograndbay.com/
Owner:Genesys Technology NV, E-Commerce Park Vredenberg
Online Since:2001
Trust Score:3.7/5.0
License:Licensed by Curaçao
Deposit Methods
Languages
Currencies
OS

Casino Grand Bay was established back in 2001 and is owned by the Grand Prive Casinos. This group became notorious after many accusations came up about their highly unethical business moves, including avoiding to pay their affiliates and using shady marketing practices to promote their casinos.

In addition, they once used Microgaming software, but after these allegations, the provider pulled out from the US market and the Grand Prive Group moved to Saucify. At the same time, their licensing body became the Government of Curaçao, whose license they have to this day. Though their regulatory practices were not the most reliable in the past, they significantly improved in the last couple of years. Curaçao now regulates many responsible and highly acclaimed casinos.

This casino’s switch between software providers made everyone think they’re having some financial problems. Additionally, many issues with delayed payments came up as well, leaving many players frustrated and disappointed.

Despite these issues, Casino Grand Bay manages to attract many new players who keep coming back. Maybe it is because of their pretty high payout rate of over 98% or many payment options that provide quite fast payouts. Additionally, there are a lot of currencies supported, such as USD, EUR, CAD, DKK, NOK, SEK, and BTC.

When you first visit their website, you will have a feeling like you are on a beach from a movie screen, with the Caribbean sun shining above you while enjoying a drink by the water. This casino’s game selection is neatly divided between sections, such as slots, table games, video poker, and more. Also, you can see a demo option, which is highly convenient, because it allows you to try out different games before you find the one you like the most. And you won’t even have to sign up first! 

Additionally, there is quite a helpful video for every game title which shows you how to get around much easier. Below, you will see images of the most popular games in their library, as well as a tab showing the latest and the biggest winners at the casino. That feature will make you feel like you are a part of something bigger — a community of players from all around the globe.

Overall, the site is pretty easy to navigate. In the language bar, you can choose between German, French, Italian, and English. The design is user-friendly and simple to understand, with no flashing ads drawing your attention from what you’re there for. It is quite straightforward, with no hidden terms of any kind. Also, the casino seems very welcoming and tries hard to make you feel like you’ve found your home in the gambling community.

Furthermore, there is a tab offering you to download the casino software for a better experience. However, it is not necessary since you will be able to check out all of the features regardless. You can start playing directly in your browser as well.

Moreover, your information is secured with the highest level of SSL encryption. The same one is used by banks and online stores, so you can rest assured that your data will always be protected from cybercrime.

Finally, the list of restricted countries is not extensive. This casino does not accept players from the United Kingdom, South Africa, and the United States, among a few others.

Casino Grand Bay is a popular online casino known for its maritime theme and an array of exciting games. In this Casino Grand Bay review, we’ll delve into what makes this casino stand out. With a selection of slots, table games, and video poker, players have plenty of options for entertainment. The casino’s generous bonuses and promotions add value to the gaming experience. Casino Grand Bay also offers secure payment methods and a user-friendly interface, making it an accessible platform for both new and experienced players. This online casino creates a virtual seaside getaway for gamblers, delivering fun and the chance to win real money.

Grand Bay Casino Rating

Summary: 4
Trust and Fairness: 5
Bonuses: 4
Customer Support: 5
Games: 3.5
Payout Speed: 5

Grand Bay Casino Reviews

Positive Review
“Check out this entertainment capital”

The Grand Bay Casino is one of the newest casinos in Antigua with live entertainment if you are a late night entertainment seeker then this casino is for you with a well stocked bar and a variety of slot machines and table games such as Caribbean stud poker and roulette check out this entertainment capital on your next trip to Antigua.

Positive Review
“This casino is VERY small”

And you may find that when you arrive, you are looking for where the rest of the gaming floor is. However, if gaming is your thing and you need your fix, this place will have to do. It is clean and the property is very attractive inside and out, however it is not “hopping” by any means. Maybe good to kill an hour, but certainly not a destination per se. 

Positive Review
“We walked over to Grand Bay from Sandals several times.”

We walked over to Grand Bay from Sandals several times. It was during the week nights and not many customers. It is not very big, but it is clean, looks remodeled recently and the staff is cordial. You can play slots and not feel jammed next to the person next to you. 

Positive Review
“Had a great time.”

Right next to Sandals, nice and quiet and brand new. We were there for their grand opening and had a great time.

Grand Bay Casino Pros & Cons

  • Casino Grand Bay is now using the Saucify Software ( before that BetOnSoft ) but was one of the rare Microgaming casinos to have decided to not pay its affiliates once they shut down the US facing operation but still service the existing US clients essentially breaking contractual obligations, as a player I would urge you to use caution with a company that employs such tactics
  • Casino Grand Bay gives out comp points in the following amounts: Slots, Roulette, Three Card Poker, and Keno- 1 point for every $10 wagered; Baccarat- 1 point for every $25 wagered; Video Poker- 1 point for every $50 wagered; Blackjack and Craps- 1 point for every $100 wagered
  • We have blacklisted Casino Grand Bay because of multiple complaints about this casino’s business practices as well as their stiffing players out of winnings. We urge all players to avoid playing at this predatory site
  • lack of a full-fledged mobile application that duplicates the functionality of the platform.

Grand Bay Casino Games

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640+
Total Games
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400+
Mobile Games
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250+
Live Games

Though their gaming library is limited, you can still find many great titles, especially in the slots section. There are games like Rise of Spartans, Frontside Spins, and Sweet Success. And for table games enthusiasts, there are European versions of Blackjack and Roulette, as well as Punto Banco and Baccarat.

Video poker section contains all of the classics, such as Aces and Faces, Jacks of Better, and Deuces and Joker. There are some specialty games as well, such as Keno and Lucky Scratch.

Unfortunately, Casino Grand Bay does not offer any live games. We sincerely hope that changes in the future. Additionally, all of their games are certified to be fair by iTech Labs.

Finally, this online casino is optimized for both mobile and desktop devices, as well as every operating system (Windows, Mac, Android, iOS). There are both instant-play and download options available, whichever suits you better.

Tournaments

Casino Grand Bay offers you an opportunity to participate in some of the many tournaments, where you can connect and compete against players from all over the world. In the “Tournaments” section, you can find all the upcoming events, so you can choose the one that suits you the most.

Keep in mind that there are different requirements for every event. Luckily for many, they are mostly very low, so everyone can try them out. And if you have any loyalty points, you can redeem them for many rewards, so there is no downside to entering.

GrandBayCasino offers a thrilling online gambling experience with a touch of luxury. With a wide range of games, including slots, table games, and video poker, it caters to all types of players. The casino also provides exciting bonuses and promotions that enhance your chances of winning big. With a user-friendly interface and secure payment options, GrandBayCasino ensures a smooth and enjoyable gaming experience. Whether you’re a novice or a seasoned gambler, this online casino creates an atmosphere of sophistication and fun, all while giving you the opportunity to win real money.

Popular Grand Bay Casino Games

Grand Bay Casino Games Suppliers

After much turmoil with the Microgaming software, the provider decided to pull out from the US market. Casino Grand Bay then switched to Saucify, formerly known as BetOnSoft. Saucify has a quite modest gaming selection, with just about 100 games in total. All in all, it is not the highest competitor on the market. Their video poker selection is particularly limited, and the graphics could be better.

Grand Bay Casino Deposit Methods

Visa
Min Deposit
€/$20
Max Deposit
€/$3000
Deposit Speed
Several days
Mastercard
Min Deposit
€/$20
Max Deposit
€/$3000
Deposit Speed
Several days
Bitcoin
Min Deposit
$20
Max Deposit
€/$3000
Deposit Speed
Several days
Litecoin
Min Deposit
$20
Max Deposit
€/$3000
Deposit Speed
Several days
Interac
Min Deposit
$20
Max Deposit
€/$3000
Deposit Speed
Several days
EcoPays
Min Deposit
€/$20
Max Deposit
€/$3000
Deposit Speed
Several days
American Express
Min Deposit
€/$20
Max Deposit
€/$3000
Deposit Speed
Several days

The banking section of this casino is written in great detail. There, you can find not only information about various payment methods but how to use each one, what the limit for withdrawals is, and so on.

The minimum deposit is $20, and you can use MasterCard, Visa, Visa Debit, Skrill, Neteller, Paysafecard, uPayCard, ecoPayz, Bitcoin, or American Express.

Grand Bay Casino Payout Methods

Visa
Min Payout
€/$150
Max Payout
€/$10000
Payout Speed
7-10 business days
Mastercard
Min Payout
€/$150
Max Payout
€/$10000
Payout Speed
7-10 business days
Bitcoin
Min Payout
€/$150
Max Payout
€/$10000
Payout Speed
7-10 business days
Bank wire transfer
Min Payout
$150
Max Payout
€/$10000
Payout Speed
7-10 business days

For withdrawals, you can use Skrill, Neteller, Bank Wire transfers, Checks, or Direct Bank transfers. The minimum for withdrawal is $100, while the maximum varies depending on your accomplishments. It goes as following:

$/€2000 a week for Jack-Tier Players

$/€5000 a week for Queen-Tier Players

$/€5000 a week for King-Tier Players

$/€10000 a week for Ace-Tier Players

$/€10000 a week for Black Diamond Players.

The payout time consists of 24 hours for approval of your request, 7–10 business days for wire transfers, and 72 hours for e-wallets and credit cards.

Grand Bay Casino Security and Licensing

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Online since 2001 4+ years online
old casino
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Infinity Media Group LTD
no Verified
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Certified by
Curacao
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Operates in 20+
Countries
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Trust Score 5 / 10
Scammy

Grand Bay Casino Bonuses

The welcome bonus in this casino is not particularly thrilling. It is 100% up to $100, with the wagering requirement of 40x. Players from many countries cannot claim it, including countries like Afghanistan, Mexico, Russia / Russian Federation, and Vietnam.

There is also a 100% match bonus up to $100 on your first deposit, using a bonus code of “1CGB100P” after you deposit the minimum of $20. Other than the bonuses being cashable, this casino doesn’t offer anything else when it comes to bonuses.

Loyalty

Casino Grand Bay has an admirable loyalty program. Depending on your accomplishments, you can be a Jack, Queen, King, Ace, or Black Diamond. All of these levels can provide you with daily bonuses, but only King, Ace, and Black Diamond have payback bonuses, merchandise, and more. You get different amounts of points depending on the game you choose, and the details about them can be found among the bonus terms and conditions.

Grand Bay Casino Customer Support

There are many ways to reach customer support operators at Casino Grand Bay. They are available at all hours of the day and night, via email, live chat, or phone. However, what particularly stands out is that there is a separate number for every territory, as well as an email address. This makes things much easier for everyone.

The operators are very friendly and knowledgeable. They reply quite promptly and efficiently to your queries. Also, not only can you contact them when you have an issue, but they are also available for giving tips about games, which is more than helpful!

T&Cs Analysis

Casino Grand Bay is very upfront when it comes to their terms and conditions. This section of the casino is written in great detail, so you will have no troubles finding what you need.

The first information you will find is the one about the licensing and the ownership of the casino. Many casinos nowadays don’t provide that info, which shows Grand Bay’s commitment to the players and their effort to be transparent with them.

The thing that stands out the most is that the players will be stripped away from their winnings after their account has been inactive for a while. You can find that information tucked in neatly in their T&Cs, while we think it should be emphasized more clearly.

This casino also emphasizes that it doesn’t accept players who are under 18 years of age. Additionally, the participation at the casino is only allowed for the countries where gambling is legal. Below, you will see a short list of restricted countries, with less than 10 names.

Grand Bay guarantees anonymity and protection of all your data. Additionally, the site will not reveal your personal information under any circumstances unless they have your permission.

Aside from that, you can also find a highly detailed section about banking, which gives a step-by-step guide on how to use every payment method, on withdrawal limitations, and much more useful information. Bear in mind that different payout times are applied depending on the method of your choosing.

The section about bonuses contains details about the conditions, as well as a list of countries from which the players are not able to claim the welcome bonus. So before you decide to play, you should check out this part to see if you are eligible for this reward.

Grand Bay Casino Mobile

Summary

Despite the association with its owner group, Casino Grand Bay has created a solid reputation in around two decades they’ve been on the market. Regardless of not having many bonuses, they still manage to provide a great experience to their players and keep them satisfied and happy.

If you want to learn more about them, check out their website.

Casino Rating

Reputation: 4 / 5 good reputation despite the owner’s troubles

Software/Games: 3 / 5 decent software provider, not many games

Banking Options: 5 / 5 many payment options

Banking Times: 5 / 5 quite fast cashouts

Support: 5 / 5 fast and friendly

Bonuses: 4 / 5 not many bonuses, but they are cashable

 

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About the Author

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Essential editor of the publication and creator of professional casino gambling equipment. It is the author and co-author of hundreds of articles and research materials on the theory of gambling, probability theory, and behavioral characteristics of casino players.

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