Our privacy policy

Our website address is: www.alternativeliqueurs.com / .co.uk.

Our company is Alternative Liqueurs Ltd, company number 11959972.

Our address is Alternative Liqueurs Ltd, Asiana House, Dabell Avenue, Blenheim Industrial Estate, Nottingham, NG6 8WA

 

What personal data we collect and why we collect it:

Contact forms

If you contact us via the contact form on our site we request your name, email address, and phone number. These are so that we can reply to messages sent to us through this form. This data will be stored indefinitely unless you request to have it removed through our contact form.

Cookies

For full details or to change your consent please see our cookie declaration.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our site has some Facebook integration who may keep cookies on your computer, see Facebook’s cookie policy for details.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

This site uses Google Analytics, details of how your data is collected and processed through Google can be found here.

This site is integrated with Facebook Messenger and a Facebook Pixel which requires use of your data, details can be found here.

 

Orders

While you visit our site, we’ll track:

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

 

Who we share your data with

In order to process payment we share your date with our payment provider. The payment provider we use is Stripe, information shared with the payment provider includes:

Name
Email
Address
Phone
City/County/Post Code
Unique payment identifier
Payment provider identifier

How long we retain your data

All data is retained indefinitely unless you ask us to remove it.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

For privacy specific concerns you can contact us via our contact form or email sales@alternativeliqueurs.com.

Additional information

How we protect your data

Our website is encrypted with a 256 bit SSL certificate, we also use website plugins to increase our security.